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Privacy Policy

Privacy Policy for Dalilak in Europe

Effective Date: 15 .10.2024

At Dalilak in Europe, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  1. Personal Information: When you create an account, book a service, or contact us, we collect your name, email address, phone number, payment details, and other contact information.
  2. Usage Data: We may automatically collect information about how you access and interact with our platform, including IP addresses, browser type, device information, and page visit history.
  3. Communication Data: Any messages, feedback, or inquiries you send to us may be stored to help us improve our services and provide better support.

2. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account.
  • To connect you with service providers.
  • To process payments and fulfill transactions.
  • To communicate with you regarding services, updates, and support.
  • To personalize and improve your experience on our platform.
  • To ensure compliance with our terms and conditions.

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • With Service Providers: To facilitate the services you request, we share relevant information with the service providers on our platform.
  • For Legal Reasons: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests.
  • With Business Partners: In the case of a merger, acquisition, or asset sale, your information may be transferred as part of the business.

4. Data Security

We use industry-standard measures to protect your personal data. Access to your information is restricted to authorized personnel only, and we regularly monitor our systems for potential vulnerabilities and attacks.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and Correction: You may access or correct your personal information in your account settings.
  • Deletion: You may request the deletion of your personal information, subject to any legal obligations that require us to retain certain data.
  • Data Portability: In certain cases, you may request that we transfer your data to another service provider.
  • Consent Withdrawal: If you have given consent to data processing, you can withdraw it at any time.

6. Cookies

Our platform uses cookies to personalize your experience and analyze usage patterns. You may manage your cookie preferences in your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and, if significant, we may provide a prominent notice or directly notify you by email.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Dalilak in Europe
Email: info@dalilak.eu
Phone: +49 176 17635500

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